Removing barriers to resolution

In mediation, building a shared understanding is everything.

Heida is fluent in English, Mandarin and Cantonese, and qualified to practise in New Zealand, England & Wales and Hong Kong. Her multi-dimensional approach is inclusive and effective, creating resolution through shared understanding that accounts for perception and cultural conditioning.

Finding the
‘win-win’ solution


Heida has almost 30 years’ experience practising the ‘art of the deal’ crossing legal and cultural bridges to get there.

Experienced and equipped to mediate in bilingual or trilingual disputes with English-and-Chinese-speaking counterparts, Heida provides a bridge to create pathways to resolution.

Supported by considerable experience in international jurisdictions and cultural contexts, she is able to create understanding with nuance, and navigate differences with clarity and sensitivity to bring parties to the ‘win-win’ zone.